Terms of service
Effective draft date: July 22, 2026.
Service boundary
RigorFrame is decision-support and operational-workflow software. It does not replace qualified engineering, safety, quality, regulatory, legal, financial, medical, or management judgment. Customers remain responsible for decisions, approvals, process controls, and validation.
Customer responsibilities
- Use accurate data and authorized evidence
- Assign appropriate approvers and access roles
- Protect credentials and report suspected compromise
- Validate regulated workflows before production use
- Maintain source-system controls where integrations are used
- Review AI output and cited evidence before reliance
Prohibited use
Users may not bypass access controls, introduce malware, upload unlawfully obtained information, use the service to make prohibited automated decisions, or represent model output as independently verified evidence.
Method and trademark boundary
RigorFrame uses original workflows informed by public principles of operational improvement and decision science. Third-party framework names and trademarks belong to their owners. The service does not include licensed certification courseware unless separately agreed.
Commercial terms
Subscription, support, service levels, data-processing terms, warranties, limitations of liability, and renewal rules must be defined in the applicable order form or enterprise agreement.